Real People Rate Customer Service 2010
As companies seek ways to improve customer service and stay ahead of their competition, they need to get the whole picture before they can make improvements
2010 Customer Service Category Winners 1st higher last lower: Fast Food Restaurants SUBWAY Quiznos Sonic Full-service Restaurants Olive Garden Outback Steakhouse Texas Roadhouse Pizza Restaurants Cici's Pizza Papa Murphy's Take 'n' Bake Pizza Papa John's Convenience Stores BP Shell Chevron/Texaco Department Stores Nordstrom Saks Fifth Avenue Bloomingdale's Shoe Stores Stride Rite Payless ShoeSource Shoe Carnival Home Improvement Stores Ace Hardware True Value Lowe's Supermarkets Publix Kroger Safeway Sporting Goods Stores Foot Locker Dick's Sporting Goods Finish Line Drug Stores Walgreens CVS/Pharmacy Rite Aid Electronics Stores RadioShack Best Buy Circuit City Banks Credit Unions Washington Mutual Wachovia Hotels Marriott Hyatt Hilton Airlines Southwest JetBlue American
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