REVIEW on One Stop Parking – Ramada Plaza Hotel LAX
Disaster before vacation!
DANGEROUS, UNSAFE, HORRIBLE, Don’t fall for cheap pricing!!!!
If anyone has any suggestions, PLEASE help.
Ramada Plaza Hotel Shuttle Driver (provided his name) Arturo Sanchez, endangered my wife’s life and health, my health, and drove home like nothing happened.
*** We are looking for legal help to file a lawsuit regarding this issue. ***
::::::: Here is our story :::::::
Needed to Catch Flight at LAX to Cruise vacation with Royal Caribbean ship leaving from Puerto Rico.
Self Parking Reservation OSP-394203 done 2 weeks prior the service:
Car Drop Off scheduled: 11-25-2016 09:00 pm.
We came to Ramada Plaza Hotel LAX – Covered Self Park on 11/25/2016 at 8:45PM PST.
There was a big party at the hotel and all parking spaces were taken. I came to the customer service rep and told him that there is no parking spots at the parking and we have to catch our flight at LAX. The guy said that there was nothing he could do about it, we just have to wait until someone leaves. So, we waited, wandering if we will be on time for the flight.
In the mean time the shuttle came from LAX, bringing some hotel guests, and I wanted to confirm that the driver will take us to LAX United Terminal. Time was 8:50PM PST. The driver Arturo Sanchez said that he WILL NOT take us to the airport because he is tired and wants to go home… *** on the reservation email in bold red: “Shuttle runs from 6:00AM – 9:30PM every 30 minutes on the hour to the airport and pick ups on demand within shuttle times.” *** The driver jumped in the driver seat and prepared to leave.
My wife started crossing the driveway in front of the shuttle van towards the passenger door to confirm that the driver WILL NOT take us to the airport, and what was the reason not to take us to the airport since there is 40 min. left until the shuttle shift ends. The driver put the car in gear and accelerated right on my wife… i ran towards the minivan and opened the driver door trying to stop this mad moron. My wife jumped aside, barely avoiding the bumper hit, and I fly beside the minivan moving with the driver door handle in my hand. The driver, Arturo Sanchez, screaming something about cops, Friday night drinking, cursing, etc… accelerating the engine and running away on the minivan. I let the handle go and fall on the driveway.
Thankfully my wife was OK, she didn’t get hit. I also missed the rear wheels on the driver side near my feet. The driver parked the minivan on the street across the hotel driveway, got in his car and left. The time was 9:15pm PST. (Shuttle runs from 6:00AM – 9:30PM). There were people (i hope they will read this and recognize the incident) in the hotel lobby, security guard, hotel personnel, in front of the hotel and everyone was shocked. We finally found the empty spot on the parking, parked the car, took taxi $25, came to the airport.
How is this possible in the USA? Really, so far I’ve seen such or similar incidents in movies.
Do we still live in the USA? Where is this country going?
Why can Arturo Sanchez, the employee of One Stop Parking at Ramada Plaza Hotel LAX do such things and happily go home, come back to work next day? How is that even possible?
The customer service representative saw that, the security guard saw that, I’m writing all over the net, and the driver still drive people, probably doing the same thing and the point is that he STILL WORKS THERE!!! When we came back from vacation, HE came to pick us up at LAX…
INADEQUATE driver Arturo Sanchez still driving people on the minivan.
How does One Stop Parking management allow that, and how do they pick their employees?
If you want to park your car for CHEAP LAX PARKING called “One Stop Parking” and take Shuttle to the LAX, I suggest look for another place immediately, RUN away from this place if you still need your car upon return. Hotel runs parties every night, party guests taking parking spots, So there is no parking because people that come for the party take all spaces and you have to wait until someone gets drunk and leave.